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Free Product Exchanges

At MybrandShoes, we value your trust. That’s why we offer free product exchanges within 60 calendar days. Your satisfaction is our commitment, and we are here to make every exchange simple, fast, and convenient.

• We operate in a modern way: fast, organized, and always with respect for the customer, using the latest technology.
• We offer over 40,000 products at the best prices on the market, as proven by the most popular price comparison platforms.
• The huge variety of designs and sizes allows easy and fast exchanges, without waiting times.
• We are members of the Greek eCommerce Association (GRECA) , in cooperation with ELTRUN and Ecommerce Europe, following a strict code of conduct regarding security, transparency, and quality of service.
• We provide maximum payment protection and secure transactions.
• Most of our products are delivered within 24 hours.
• All our products are 100% authentic, with full manufacturer’s warranty.
• We are at your service before and after the sale.

Immediate Pickup / Delivery in 1 to 3 days:

This means that the specific product is available in our physical store and is immediately available for pickup or delivery, from the date of your order.

Delivery in 1 to 3 days:

This indicates that the specific product is not available in our physical store but in our warehouse, and will be available for pickup or delivery in 1-3 days from the date your order is confirmed.

Delivery in 4 to 10 days:

This means that the specific product is not available in our physical store or warehouse. It will be ordered from our supplier (domestic or international) and will be available for pickup or delivery in 4-10 days from the date your order is confirmed.

Delivery in 10-15 days:

This signifies that the specific product is not available in our physical store or warehouse. It will be ordered from our supplier (domestic or international) and will be available for pickup or delivery in 10-15 days from the date your order is confirmed.